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30 January 2025
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Ever run into frustrating error codes in GoHighLevel? You're not alone!
Whether it's invalid phone numbers, failed transaction IDs, or broken tracking numbers, these errors can mess up your workflow, waste valuable time, and even hurt your campaigns. But don't worry—you're in the right place.
Figuring out what went wrong can feel overwhelming… especially when you're staring at a list of numbers with cryptic error messages.
The good news?
There's a way to clean up your system, keep your data accurate, and prevent these issues from piling up again.
In this guide, we'll walk you through step-by-step instructions on how to remove numbers that are error codes from GHL. No guesswork, no stress—just simple, effective solutions to keep your GoHighLevel account running smoothly.
Let's get started!
Error code numbers in GHL can be a real headache. You send a message, process a transaction, or update a contact… and suddenly, you're hit with an error.
What does it mean?
Why is it happening?
It can be frustrating. These numbers are GoHighLevel's way of telling you something isn't right—maybe a phone number is invalid, a payment didn't go through, or a contact ID isn't recognized.
Some issues are easy to fix, while others take a little digging. But don't worry, we've got you covered! By understanding GoHighLevel error codes, you can troubleshoot problems faster, clean up your data, and keep your workflows running smoothly.
Errors in GoHighLevel (GHL) can disrupt communication, transactions, and data management. Each error code provides insight into what went wrong, whether it's an invalid phone number, a failed payment, or a missing contact.
Understanding these codes helps resolve issues efficiently. Here are 5 most common GHL error codes and their meanings:
This error appears when a phone number is inactive, disconnected, or temporarily unreachable. It may also indicate that the carrier has blocked messages to this number.
Validating contact details beforehand, especially when handling invalid phone numbers in GHL, helps minimize delivery failures.
A message fails to deliver when the recipient's number is out of service, switched off for an extended period, or blocked by the carrier.
This is particularly common when sending SMS to landlines or numbers marked as high-risk. Reviewing message logs can help identify patterns and prevent future failures.
This code means the number isn't capable of receiving SMS. Some landlines convert text messages into voice messages, but GHL doesn't support this feature.
Before sending SMS campaigns, ensuring that all contacts have mobile numbers can improve deliverability and response rates.
This error occurs when a transaction is declined due to insufficient funds, incorrect payment details, or a gateway issue.
If a valid payment method is being used, checking for restrictions with the payment provider or retrying the transaction after some time may help.
A missing contact or resource can trigger this error. It typically happens when trying to access a deleted record or an incorrect ID is entered.
Regularly updating and maintaining contact lists ensures data accuracy and prevents unnecessary retrieval errors.
Understanding these error codes can help identify and address issues more effectively. Regular data validation, payment monitoring, and campaign reviews can also help keep operations running smoothly.
Identifying error code numbers in GoHighLevel (GHL) is key to running your system smoothly. Whether it's an undelivered SMS, a failed transaction, or an issue in your contact list, these errors can disrupt your workflow.
Fortunately, GHL provides several ways to spot and address them before they cause bigger problems.
Using the right tools, you can quickly detect and remove error code numbers in GHL, ensuring clean data and better performance. Here are 4 effective methods to identify them.
When an SMS fails to send, it's often due to an invalid, inactive, or blocked phone number. GHL's "Messaging Error—SMS" trigger helps detect these issues in real-time.
By setting up this automation, you can tag contacts with failed messages and track specific error codes, such as 30005 (invalid number), 30003 (undeliverable message), and 30006 (landline number).
1. Go to Automations > Workflows in GHL.
2. Click Create Workflow and choose "Messaging Error - SMS" as the trigger.
3. Set up filters to detect specific SMS failure codes.
4. Add an action to tag, flag, or remove repeatedly failed numbers.
5. Save and activate the workflow to automate error tracking.
Failed transactions can be frustrating but provide useful clues about potential issues. A payment may fail due to an incorrect card number, insufficient funds, or a processing error.
GHL logs these errors, making identifying patterns and taking corrective action easier.
1. Navigate to Payments > Transactions in your GHL account.
2. Look for transactions marked as Failed or Declined.
3. Click on a failed transaction to view the error code (e.g., 402 – Payment Declined, 502 – Gateway Error).
4. If a specific transaction number fails repeatedly, check with the payment provider for possible issues.
5. Consider setting up a workflow to flag or retry failed transactions automatically.
Sometimes, errors stem from missing or incorrect contact IDs.
If a workflow, automation, or campaign tries to access a deleted or duplicated contact, GHL may return a 404 (resource not found) error. This can disrupt workflows and cause data inconsistencies.
1. Go to the Contacts section in GHL.
2. Use filters to find missing, duplicated, or inactive contacts.
3. Review workflow logs for any "resource not found" (404 error) messages.
4. Merge duplicate contacts and update missing data where necessary.
5. Run a contact cleanup process regularly to prevent errors in automation.
Marketing campaigns rely on tracking numbers for accurate reporting, but sometimes, these numbers fail to register data.
This can happen if a tracking link is broken, a campaign ID is missing, or a phone number used for tracking is invalid.
1. Open the Reports section in GHL.
2. Review tracking numbers associated with call tracking, campaign links, or analytics.
3. Look for numbers showing zero activity or missing data.
4. Verify that the tracking numbers are set up correctly in the campaign settings.
5. If necessary, replace broken tracking numbers with valid ones to ensure accurate reporting.
Removing error code numbers in GoHighLevel (GHL) is essential for maintaining accurate data, improving deliverability, and ensuring smooth automation.
Whether you're dealing with invalid phone numbers, failed transaction IDs, or broken tracking data, these errors can create unnecessary clutter. Fortunately, there are simple and effective ways to clear them out!.
Automation, manual review, and third-party validation tools can keep your system organized and prevent recurring issues. Here are 3 methods to help you fix invalid numbers in GoHighLevel and streamline your workflow.
The easiest way to remove error code numbers is by automating the process with GHL workflows. This method ensures that invalid data is flagged and removed without requiring constant manual intervention.
1. Go to Automations > Workflows in GHL.
2. Click Create Workflow and choose a trigger, such as "Messaging Error - SMS" for failed messages or "Payment Failed" for transaction errors.
3. Set up filters to detect specific error codes, such as 30005 (invalid number) or 402 (payment declined).
4. Add an action to tag, flag, or automatically remove contacts with recurring errors.
5. Activate the workflow to clean up invalid numbers and data continuously.
This method is perfect for businesses that send frequent SMS messages or process transactions, as it prevents repetitive errors from disrupting your campaigns.
While automation is efficient, a manual review is sometimes necessary—especially when dealing with CRM data, lead records, or tracking numbers. This method allows for a more precise cleanup, ensuring you don't accidentally remove important contacts.
1. Navigate to the Contacts section in GHL.
2. Use filters to find invalid phone numbers, failed transactions, or missing contact IDs.
3. Cross-check with your error logs to confirm which numbers need removal.
4. Manually delete or update records that consistently trigger errors.
5. Run this review regularly to maintain a clean database.
If you're wondering how to remove numbers that are error codes from GHL without affecting important contacts, this method offers a controlled approach while keeping your CRM data accurate.
For businesses that manage large datasets, third-party validation tools can help you achieve how to clean up error code data in GoHighLevel more efficiently.
These tools verify phone numbers, detect inactive contacts, and validate transaction IDs before errors occur.
1. Choose a reputable validation tool like Twilio, NeverBounce, or Clearout.
2. Integrate it with GHL via API or Zapier.
3. Run a bulk verification to check for inactive phone numbers, duplicate contacts, or invalid transaction IDs.
4. Export the cleaned list and re-import it into GHL for better data accuracy.
5. Set up periodic validations to keep your database error-free.
A validation tool prevents future issues, ensuring that only accurate and active data remains in your system.
Preventing future issues with error code numbers in GoHighLevel starts with proactive data management. Here are some key steps to keep your system clean and efficient:
1. Validate data regularly – Check phone numbers, payment details, and contact records to catch errors early.
2. Use automation – Set up workflows to flag or remove invalid entries before they disrupt operations.
3. Integrate third-party tools – Services like Twilio or NeverBounce can verify data in real time.
4. Monitor error logs – Identify patterns in failed messages or transactions and address them proactively.
5. Schedule routine cleanups – Regular database maintenance ensures accuracy and prevents recurring issues.
A little maintenance goes a long way in keeping your system running smoothly!
Keeping your GoHighLevel system free from invalid or error code numbers is key to maintaining smooth communication and accurate data. By using automation, manual reviews, and third-party validation tools, you can efficiently clean up your database and prevent recurring issues.
If you need expert assistance, DigiSmartHub can help! Their team specializes in GHL management, ensuring your workflows run without disruptions. Whether you're troubleshooting errors or streamlining your CRM, they've got you covered.
Now that you know how to remove numbers that are error codes from GHL, taking the right steps will keep your system organized and error-free.
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