The website enquiry form asks for business contact and project information so DigismartHub can respond. Form submissions are routed through FormSubmit and delivered by email to the two DigismartHub inboxes listed below. The form is for business enquiries, not for sensitive personal, patient, financial, or confidential records.
1. Who we are
This website is operated under the DigismartHub brand. In this notice, “DigismartHub”, “we”, “us” and “our” refer to the operator of the DigismartHub website and business enquiry channel.
For privacy questions or requests about information submitted through this website, contact us using the details in the Contact section.
2. Information we collect
Information you submit
When you use the business enquiry form, you may provide:
- Your name and email address.
- Your business name, company details, or website address, if provided.
- Your industry or business sector.
- Your selected growth priority and expected project timeline.
- Any message or project details you choose to include.
- Your response to the contact-consent checkbox.
- The webpage address from which the enquiry was submitted.
Technical information
When you visit the website, the hosting provider and services used to operate the site may process standard technical information, such as your IP address, browser and device information, requested page, date and time of the request, and security or diagnostic logs. This information may be used to deliver the website, maintain security, troubleshoot errors, and prevent abuse.
Please do not submit sensitive information. The enquiry form is not intended for patient records, medical information, passwords, payment-card details, government identification numbers, or confidential client data.
3. How we use information
We use information submitted through the enquiry form to:
- Read and respond to your enquiry.
- Understand your business, industry, objectives, and requested services.
- Prepare a relevant response or discuss a possible project.
- Communicate with you about the enquiry you submitted.
- Protect the form and website against spam, misuse, and security issues.
- Maintain appropriate business records and meet applicable legal obligations.
Submitting an enquiry does not automatically subscribe you to a marketing newsletter. We will not use the enquiry form's contact permission as permission to send unrelated promotional email campaigns.
4. Who receives your information
Website enquiries are processed by FormSubmit, a third-party form delivery service, and forwarded to the following DigismartHub email inboxes:
FormSubmit processes the form information to deliver submissions and operate its service. Its help documentation currently says submissions are retained for 30 days; check FormSubmit's current help information for the provider's latest retention details. The email providers involved in sending and receiving the message also process the information needed to deliver and store the email. These providers handle information under their own terms and privacy practices.
We do not sell enquiry information. We may disclose information where reasonably necessary to operate the website through service providers, respond to a valid legal request, protect rights or safety, or meet legal obligations.
5. Third-party services
FormSubmit
The enquiry form sends information to FormSubmit so it can forward the enquiry by email. FormSubmit may use technical and anti-spam measures to protect its service. Its handling of submissions is also subject to its own privacy information and service help documentation.
Calendly (optional appointment scheduling)
After an enquiry is successfully sent, you may choose to open our Calendly booking page to schedule a discovery call. If you choose to use Calendly, the information you enter there, such as your name, email address, and selected appointment time, is processed by Calendly to provide the scheduling service. You do not have to book a call to submit an enquiry. Calendly's own privacy notice applies to information you submit directly on its booking page.
Google Fonts
This website currently requests typefaces from Google Fonts. When your browser requests those font files, Google may receive technical request information, including your IP address, to deliver the fonts. Learn more in Google Fonts' privacy explanation.
Hosting provider
The website is intended to be hosted with Hostinger. The hosting provider may process technical information and server logs to provide hosting, protect the service, and troubleshoot issues. Its own privacy terms apply to its processing.
These providers may process information in locations other than the country where you are visiting from. Their processing and any applicable safeguards are governed by their terms and the laws that apply to them and to the website operator.
6. Cookies, analytics & similar technologies
The current website code does not intentionally include an advertising pixel or a website analytics tag. The hosting provider and third-party services may use technical mechanisms that are necessary to provide, secure, or operate their services. This may change if additional analytics, advertising, booking, chat, or embedded tools are added in the future.
You can manage or delete cookies through your browser settings. Blocking certain technologies may affect how some third-party services work.
7. Data retention & security
We keep enquiry emails and related information for as long as reasonably necessary to respond to the enquiry, manage a potential or existing business relationship, maintain appropriate records, resolve disputes, and meet applicable legal obligations. Retention by FormSubmit, email providers, and the hosting provider is subject to their respective policies and service settings.
We use reasonable administrative and technical measures intended to protect information. No website, email transmission, or storage method can be guaranteed to be completely secure.
8. Your choices & privacy requests
You can choose not to submit the enquiry form. If you have already sent an enquiry, you can contact us to request access to, correction of, or deletion of the information we hold about it, or to withdraw permission for further email contact about that enquiry.
We will review and respond to privacy requests in accordance with the laws that apply. We may need to retain certain information where required by law or reasonably necessary to establish, exercise, or defend a legal claim. A request to us does not automatically remove copies already held by third-party service providers or in your own email account; those providers may need to be contacted separately.
9. Children's information
This website and its business enquiry form are intended for business owners and adults. They are not directed to children, and we do not knowingly seek to collect personal information from children through the enquiry form.
10. Changes to this policy
We may update this notice when the website, the services we use, or applicable requirements change. The “Last updated” date at the top of this page shows when the notice was most recently revised. Please review this page periodically.
11. Contact DigismartHub
For questions about this notice or to make a privacy request, email us. Please use the subject line “Privacy Request” so we can identify your message.
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